Data Protection

1xbat Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 1xbat collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last updated: January 2025  |  Applies to all 1xbat accounts

How 1xbat Protects Your Privacy

Six core commitments that define how we handle your personal data on the 1xbat platform

Encrypted at Every Step

Every connection between your device and 1xbat is encrypted using TLS. Your login credentials, payment details, and personal information are never transmitted in plain text — not during registration, not during deposits, not ever.

We Never Sell Your Data

1xbat does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the platform — nothing else. That's a firm commitment, not a policy footnote.

Local Payment Data Stays Local

Your bKash, Nagad, or Rocket number is handled according to the security standards set by those providers. 1xbat does not store full payment credentials in plain text and does not share your mobile wallet details with any third party outside of the transaction process.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact 1xbat support and we will process your request promptly. You can also update most of your account information directly from your account settings.

Minimal Data Collection

1xbat only collects the data that is genuinely necessary to operate your account, process payments, and keep the platform secure. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

Opt Out of Marketing Anytime

If you don't want to receive promotional messages from 1xbat, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform or receive important account notifications.

01 Who We Are

1xbat is an online gaming platform operated at 1xbat.one, serving players primarily in Bangladesh. When this Privacy Policy refers to "1xbat", "we", "us", or "our", it means the operator of the 1xbat platform. When it refers to "you" or "your", it means any person who accesses or uses the 1xbat website, app, or any related service.

This Privacy Policy applies to all personal data collected through the 1xbat website, the 1xbat Android app, and any other service or platform operated under the 1xbat brand. It should be read alongside the 1xbat Terms and Conditions.

Questions about your data? Contact the 1xbat support team at [email protected]. We aim to respond to all privacy-related queries within 48 hours.

02 Data We Collect

1xbat collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a clear breakdown of what we collect and why.

Data Type Examples How Collected
Identity Data Full name, date of birth, gender Registration form, verification process
Contact Data Mobile number, email address Registration form, account settings
Payment Data bKash / Nagad / Rocket number, transaction IDs Deposit and withdrawal requests
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Games played, bet history, session duration Automatically during platform use
Verification Data NID copy, selfie, proof of address KYC verification process

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

03 How We Use Your Data

Every piece of data that 1xbat collects has a specific, legitimate purpose. We do not collect data speculatively or hold onto it longer than necessary. Here is how your data is used on the 1xbat platform:

  • Account management: To create, maintain, and secure your 1xbat account, including verifying your identity and age.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Platform operation: To deliver the games, features, and services you use on 1xbat, and to personalise your experience where appropriate.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Customer support: To respond to your queries, complaints, and support requests efficiently.
  • Responsible gaming: To monitor gaming patterns and intervene where there are signs of problem gambling, in line with our responsible gaming commitments.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Marketing communications: To send you promotional offers and updates about 1xbat — only where you have consented to receive them.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 1xbat platform.
Our promise: 1xbat will never use your personal data for any purpose that is not listed above without first obtaining your explicit consent.

04 Legal Basis for Processing

1xbat processes your personal data on the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, game access, and payment processing.
  • Legal obligation: Certain data processing is required by law, particularly in relation to anti-money laundering checks, age verification, and fraud prevention.
  • Legitimate interests: 1xbat has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service — provided these interests do not override your rights.
  • Consent: For marketing communications and any non-essential data processing, we rely on your explicit consent. You can withdraw consent at any time.

05 Data Sharing

1xbat does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment providers: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal.
  • Game providers: Technical data such as your player ID and game session data may be shared with our game studio partners to deliver and support the games you play. These partners are contractually bound to handle your data securely.
  • Identity verification services: Where required, your identity documents may be shared with a third-party KYC verification provider to confirm your identity and age.
  • Law enforcement and regulators: 1xbat may disclose your data to law enforcement agencies or regulatory bodies where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of users.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer.
No third-party marketing: 1xbat does not share your contact details with third-party advertisers or marketing companies. You will only receive marketing from 1xbat directly, and only if you have opted in.

06 Payment Data and Mobile Wallets

Because 1xbat serves players in Bangladesh, the primary payment methods are bKash, Nagad, and Rocket. We understand that your mobile wallet is closely tied to your personal identity and financial life, so we treat payment data with particular care.

When you make a deposit or request a withdrawal, 1xbat records your mobile wallet number and the transaction reference provided by the payment provider. This information is stored securely and used only to process your transaction, resolve disputes, and comply with anti-money laundering requirements.

1xbat does not store your mobile wallet PIN or any authentication credentials. All payment authentication happens directly through the bKash, Nagad, or Rocket interface — 1xbat never has access to your wallet password or OTP.

Security reminder: 1xbat will never ask for your bKash PIN, Nagad PIN, or Rocket PIN through chat, email, or phone. If anyone claiming to be from 1xbat asks for this, do not share it and report it to support immediately.

07 Cookies and Tracking

1xbat uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Here is how 1xbat uses them:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised. We use this to improve the 1xbat experience.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display options, so you don't have to set them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1xbat platform. The 1xbat app uses equivalent local storage mechanisms for the same purposes.

08 Data Retention

1xbat retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the reason it was collected:

  • Account data: Retained for the duration of your account and for five years after closure, to comply with anti-money laundering regulations.
  • Transaction records: Retained for seven years from the date of the transaction, as required by financial record-keeping obligations.
  • Identity verification documents: Retained for five years after account closure or the completion of the verification process, whichever is later.
  • Support communications: Retained for three years from the date of the last interaction.
  • Marketing consent records: Retained for as long as you remain opted in, plus two years after you opt out, as evidence of consent management.

When data is no longer required, 1xbat deletes or anonymises it securely. We do not hold onto data indefinitely. If you request deletion of your account, we will action this promptly while retaining only the data we are legally required to keep.

09 Data Security

Keeping your data secure is one of 1xbat's most important responsibilities. We implement a range of technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

  • All data transmissions between your device and 1xbat are encrypted using TLS (Transport Layer Security).
  • Passwords are stored using strong one-way hashing — 1xbat staff cannot see your password in plain text.
  • Access to personal data within 1xbat is restricted to staff who need it to perform their job functions, and is governed by strict internal access controls.
  • Our systems are monitored continuously for suspicious activity, and security reviews are conducted regularly.
  • In the event of a data breach that affects your personal data, 1xbat will notify you promptly and take immediate steps to contain and remediate the breach.
Your role in security: Use a strong, unique password for your 1xbat account. Do not share your login credentials with anyone. Enable two-factor authentication if available. If you suspect your account has been compromised, contact 1xbat support immediately.

10 Your Privacy Rights

As a 1xbat player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request".

Right to Access

Request a copy of the personal data 1xbat holds about you. We will provide this within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Object

Object to processing of your data for direct marketing purposes at any time, with immediate effect.

11 Children's Privacy

1xbat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use 1xbat or provide any personal information to us.

If 1xbat becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 1xbat, please contact us at [email protected] so we can investigate and act promptly.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to visit our Responsible Gaming page for guidance on parental controls and support resources.

12 Changes to This Privacy Policy

1xbat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify you directly via the contact details on your account before the changes take effect. For minor updates, the revised policy will simply be published on this page.

We encourage you to review this Privacy Policy periodically. Continued use of 1xbat after any changes have been published constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1xbat handles your personal data, please get in touch with our support team. We take privacy seriously and will respond to all queries promptly.

  • Email: [email protected]
  • Subject line for privacy requests: "Privacy Request"
  • Live Chat: Available 24/7 in the 1xbat app and on the website
  • Response time: Privacy requests handled within 48 hours
Related policies: This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy for a complete picture of how 1xbat operates.

Your Data is Safe. Now Let's Play.

Join over 500,000 players who trust 1xbat for fast bKash payouts, certified fair games, and a platform that genuinely respects your privacy.